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Communication Policies
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Bookings
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All new bookings should be scheduled through our bookings department at: bookings@northernshorescleaning.com
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Clients will receive a calendar invitation to each booking.
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Correspondence
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Clients are advised to use the Housecall Pro messaging system to communicate with cleaners and management.
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Clients will be asked to use the House Call pro rating system to rate each clean.
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Clients are advised not to use employees personal phone, email, or other social correspondence to contact employees for work related issues.
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